Privacy Policy

1. Introduction

SYS IT (M) SDN BHD (“Company”, “we”, “our”, or “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website.

2. Information We Collect

We may collect the following personal data:

  • Name
  • Email address
  • Phone number
  • Company name
  • IP address and website usage data

3. How We Collect Data

We collect your data when you:

  • Fill out contact forms
  • Request quotations or services
  • Subscribe to newsletters
  • Interact with our website

4. Purpose of Data Collection

Your personal data is used for:

  • Responding to inquiries
  • Providing IT services and support
  • Sending updates or communications
  • Improving our website and services

5. Disclosure of Data

We may share your data with:

  • Employees and authorized personnel
  • Service providers (e.g., hosting, cloud services)
  • Authorities if required by law

We do not sell or rent your personal data.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers and access controls
  • Encryption where applicable
  • Regular monitoring and updates

7. Data Retention

Your personal data will be retained only for as long as necessary for business and legal purposes.

8. Your Rights

Under the PDPA, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Withdraw consent (subject to legal limitations)

9. Cookies

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic

You can disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

12. Contact Us

If you have any questions or requests regarding your personal data, please contact:

SYS IT (M) SDN BHD
📧 Email: ict@sysit.com.my
📞 Phone: 010 549 9095 / 03 7497 9559